Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit drpetcha.com (the “Site”). If you do not agree with the terms of this policy, please do not access the Site.
Information We Collect
We may collect the following categories of information:
- Contact information you submit (e.g., name, email, phone) via forms.
- Message content you provide when requesting a consultation or contacting us.
- Usage data collected automatically (e.g., IP address, device, pages viewed).
- Cookies or similar technologies to improve site functionality and analytics.
How We Use Your Information
- To respond to inquiries and provide requested services.
- To operate, maintain, and improve the Site.
- To communicate administrative or service-related updates.
- To protect the security and integrity of our systems.
- To comply with legal obligations.
Legal Basis (EEA/UK Visitors)
Where applicable, we process personal data based on consent, contract performance, legitimate interests (e.g., site security, service improvement), and legal obligations.
Cookies
We use necessary cookies to operate the Site and may use optional analytics cookies to understand usage patterns. You can adjust your browser settings to refuse cookies; note that some features may not function properly without them.
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
Sharing of Information
We do not sell your personal information. We may share information with service providers who assist our operations (e.g., hosting, website analytics), under appropriate confidentiality obligations, and when required by law or to protect rights and safety.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
International Transfers
Your information may be stored and processed in countries other than your own. We take appropriate measures to protect personal information when it is transferred internationally.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.
Children’s Privacy
The Site is not intended for children under 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us via the contact form on this Site.
Last updated: 2025-11-17